Privacy Policy

Last updated: October 19, 2025

In this Privacy Policy, we explain how we collect, use, and protect personal data obtained through https://tagmio.com (the “Service”). Tagmio provides a web-based platform for creating and managing printable price-tag templates and PDF documents.

We comply with applicable data-protection laws, including the EU General Data Protection Regulation (GDPR). This means we:

• Clearly state the purposes for which personal data is processed;
• Limit the collection of personal data to what is necessary;
• Request consent when required;
• Implement appropriate technical and organizational safeguards;
• Respect your rights to access, correct, and delete your data.

If you have questions or wish to exercise your rights, please contact us using the details below.

1. Purposes and Categories of Data

We collect and process personal data for the following purposes:

1.1 Account Registration and Authentication

Handled through Clerk (our identity provider).
Collected data:

• Email address
• Name (if provided)
• Authentication data (session tokens, login history)

Retention: retained for as long as your account remains active.

1.2 Subscription and Billing

Handled through Stripe or another payment processor.
Collected data:

• Name and email
• Company name (optional)
• Billing address (if provided)
• Payment method details (stored securely by Stripe, not by Tagmio)

Retention: maintained for accounting and legal compliance periods.

1.3 Project and Template Data

To provide the core functionality of Tagmio.
Collected data:

• Template names, layouts, and design elements
• Uploaded images, logos, or brand assets
• PDF generation data

Retention: stored for the duration of your account; deleted upon request or termination.

1.4 Support and Communication

If you contact us via email or in-app forms, we process:

• Name and email address
• Message content

Retention: retained for up to 12 months after resolution unless required by law.

1.5 Usage Analytics (optional)

We may collect limited analytics data (e.g., aggregated usage statistics, browser type, country) to improve performance. No personal data is sold or shared for advertising.

2. Disclosure Practices

We share data only with trusted service providers essential to operating Tagmio:

• Clerk – for user authentication and account management
• Stripe – for payment and subscription processing
• Render.com and PostgreSQL – for hosting and secure data storage

These processors act under our instructions and implement GDPR-compliant safeguards.

We may also disclose information if required by law or in the event of a merger or acquisition.

3. Do Not Track

Our Service does not respond to “Do Not Track” or Global Privacy Control signals.

4. Cookies and Local Storage

Tagmio uses cookies and local storage to maintain user sessions, remember login status, and enable secure payments.
Clerk and Stripe may set additional cookies necessary for authentication or billing.
For details, please refer to our Cookie Policy.

5. Security

We use technical and organizational measures to protect personal data, including encryption in transit (HTTPS), restricted access, and secure hosting environments. While we strive for maximum protection, no system can be guaranteed 100% secure.

6. Third-Party Services

This Privacy Policy does not apply to third-party sites linked or integrated through the Service. We recommend reviewing the privacy policies of Clerk and Stripe when creating an account or completing a payment.

7. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page, with the “last updated” date shown at the top. Continued use of the Service implies acceptance of any updates.

8. Your Rights

Under applicable law, you have the right to:

• Access and obtain a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your data (“right to be forgotten”)
• Restrict or object to processing
• Export your data in a portable format

You can manage most data directly through your Tagmio account dashboard or by contacting us.

9. Children

Tagmio is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.

10. Contact Details

Tagmio
Estonia
Website: https://tagmio.com
Email: support@tagmio.com